Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
We do not take repeat prescription requests over the phone or email.
SystmOnline
Collecting your prescription
All repeat prescription requests require 72 hours’ notice. Please refer to the table below to check when your prescription will be ready to collect.
| Request submitted | Prescription available |
| Monday before 1pm | Thursday after 2pm |
| Monday after 1pm | Friday after 2pm |
| Tuesday before 1pm | Friday after 2pm |
| Tuesday after 1pm | Monday after 2pm |
| Wednesday before 1pm | Monday after 2pm |
| Wednesday after 1pm | Tuesday after 2pm |
| Thursday before 1pm | Tuesday after 2pm |
| Thursday after 1pm | Wednesday after 2pm |
| Friday before 1pm | Wednesday after 2pm |
| Friday after 1pm | Thursday after 2pm |
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
Please always check that your prescription does not need to be reviewed by your doctor before submitting your request.
If you are on regular medication you will need a medication review usually every 6-12 months. This is decided by your GP or ANP or practice nurse. We may need to review your more frequently if you are on a lot of different tablets, have recently changed your medication or if your condition is not stable. Please understand that this is so that we can prescribe safely. There will be a note on the back of your prescription asking you to make an appointment for a medication review and when it is due.
If you need a medication review please book in plenty of time if possible but if you are running out of tablets then please mention this to the staff at reception and we will make sure that this does not happen.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Electronic Prescription Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.