Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
Stenhouse Medical Centre66 Furlong Street, ArnoldNottingham, NG5 7BPTel: 0115 9673777
Regular clinics are offered with the healthcare assistant. New patient reviews for all newly registered pateints over the age of 16yrs old. Heart disease risk checks for 40-74yrs old are offered every 5 years to determine if you will benefit from advice and treatment to prevent heart disease, stroke and diabetes.
If you are over 75yrs old you will have a named doctor allocated to you to take responsibility for your care.
The practice provides a full range of contraceptive services including fitting coils and implants.
It is recommended that women should have smears every three years from 25 to 49 years and every 5 years between 50-65 years old. Please make an appointment with our practice nurse.
Midwife antenatal clinics are held on Monday afternoon and Tuesday. The doctors provide antenatal appointments during their surgeries. You can self-refer by calling this number 0115 8831862 or click here for more information. A midwife is available 24 hours a day to offer advice about your pregnancy if you are worried. Ring for out of hours support 0115 929 9771
We still perform some minor surgery at the Practice, such as Ingrowing Toe Nails, skin lesions. Cosmetic procedures are now not usually performed at the Practice or in secondary NHS. Please make an appointment to discuss your suitability for any of these procedures.
If you have a dental problem please contact your dentist - not your GP. Dentists will provide emergency treatment. If you do not have a dentist you can contact the Nottingham Emergency Dental Service (NEDS) via the NHS 111.
For a lot of common illness there is no specific cure and they will resolve with time and simple remedies available without prescription. Your community pharmacist is available to advise you. Ordinary coughs and colds, sore throats and stomach upsets fall into this category. Viruses, which do not respond to treatment with antibiotics, generally cause them. Please therefore don’t expect your doctor to prescribe a drug for every problem. Discussion and advice may be far more useful and free from side effects. We feel it is important that all families should keep a reasonably stocked medical cabinet at home to deal with minor ailments.
Click here to see our medicine cabinet page.
Blood taking clinics are now available only in Highcroft Health Centre but are available everyday Mon-Fri between 08:30 – 11:45 by appointment, please contact them on 0115 883 2300 to book an appointment.
Travel risk assessment form
If you require vaccinations relating to foreign travel you will need to complete the attached form at the top of this page at least 4 weeks prior to your travels. This form needs to be handed in at reception at which point reception staff will offer you an appointment with a Practice Nurse.
The form is checked by a Practice Nurse for the relevant vaccinations required for your travel itinerary before your appointment. The vaccines are then ordered as we do not keep them in stock. We require a minimum of 4 weeks prior to your travel for vaccinations to be completed so that you have full protection.
To check which vaccinations you may require before travel please refer to the NaTHNaC website for up to date information.
If your travel plans are last minute, or you require vaccinations such Yellow Fever, Rabies or Hepatitis B, we will advise you to attend a Travel Clinic and they will advise you of what you need.
There is further information about countries and vaccinations required on the links below:
The surgery provides on the NHS the following vaccines:
Malaria Prophylaxis is not prescribed by the surgery and the local pharmacist will be able to both advise you on this as well as prescribe the medication if needed at a cost.
Nottingham Health Travel Centre- 2 Regent Street Nottingham NG1 5BQ Tel: 0115 9475 498
other clinics are available by searching Google.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
You are entitled to completely confidential help and advice from all members of staff: reception staff, doctors and nurses.
We are here to help you!
All the information on this page can be found in our Practice leaflet for teenagers.
How to contact us
You can telephone us on 0115 9673777
To book an appointment please use the above phone number or speak to one of the staff on reception. We have appointments available to book in advance and same day telephone appointments available for emergencies.
If you are at school or college we will do our best to give you an appointment at a time convenient for you.
The receptionist may occasionally ask what the problem is to see if it would be better for you to see a doctor or a nurse. You do not need to tell the receptionist what you need the appointment for, unless you feel comfortable doing so.
You are welcome to bring a family member or friend to your appointment.
Here to Listen
The staff at the surgery are here to listen to your problems and offer support. We will not pass anything you tell us onto anyone else, unless we feel you are in serious danger. In this case we would discuss it with you first.
You have the same rights to confidentiality as adults and even if you are under 16 we will respect this.
Who are we?
Regularly working at the surgery are 7 female doctors a male Nurse Practitioner and a female Nurse Practitioner and 4 female nurses. We also have registrars (fully qualified doctors doing their GP training) and occasionally medical students.
You can choose if you would prefer to see a male or female doctor if available.
Common Health Problems
Young people can have a variety of health problems or just want advice. We are here to help.
Common things teenagers come to talk about include
We are happy to help and advise you on any of these issues and many more. Sometimes it can be helpful just to be reassured that something you are worried about is normal, or easily treated.
Where else can I go for help?
There are many other places you can get help, a few of which are listed below. There is so much support out there for young people we can’t list it all, but can point you in the right direction if you ask!
Don’t forget that you can also talk to your parents or another family member. You might be surprised at how helpful they can be. The school nurse is also available through your school or runs drop in sessions on a Thursday between 3-5pm at The Lodge Drop In at Arnot Hill Park.
Contraception and Sexual Health
Victoria Health Centre – Glasshouse Street, Nottingham Tel 9509151
Arnold Health Centre – local family planning clinic Tel 8832300
Sexually Transmitted Infection (GUM) clinic (can go there for tests if you are worried you may have an infection)
The Health Shop – 12 Broad Street, Hockley, Nottingham Tel 9475414
Healthy Gay Nottingham, 12 Broad Street Nottingham Tel 9476868
If you need emergency contraception (after having sex without contraception) you could:
But whatever you do try and do it as soon as you can!
Base 51 -Glasshouse Street, Nottingham have a wide range of facilities available to young people including counselling and support with drugs and alcohol issues.
Some counselling is also available at Victoria Health Centre (see above)
Walk in Centres
Nottingham City Walk in Centre, 79a Upper Parliament Street, Nottingham, No appointment needed, open 8am-8pm 7 days a week. Tel 0115 8831960
London Road Walk in Centre, Seaton House, City Link, London Road, NG2 4LA. No appointment needed, open 7am-9pm 7 days a week
Useful phone numbers and websites
Childline 0800 1111
Brook and the FPA provide contraceptive/sexual health advice
www.brook.org.uk 0808 802 1234
www.fpa.org.uk 0845 122 8690
Marie Stopes and BPAS provide information about pregnancy and abortion
www.mariestopes.org.uk 0845 3008090
www.bpas.org.uk 08457 30 40 30
What do you think?
What you think is really important to us, let us know if you think we should be doing things differently or could improve our services. We have a suggestion box at reception or you could even ask to join our patient participation group. If you have a more serious complaint please ask to talk to the Practice Manager, or consider writing to us.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The Private Fees are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Here is a link to a poster provided by Notts LMC about non-NHS fees:
NOT EVERYTHING IS AVAILABLE ON THE NHS
Please be aware that we do not routinely supply, and you should not be asked to supply:
(We are able to consider providing a private note for important missed school and college exams and letters for more prolonged absences from school, if requested in writing by the school, with your written consent)
Please also do not book and appointment for support with:
The practice can provide you with a “Brief Report Summary” from your medical record free. This can be organised via our reception staff.
If you need a more detailed report then there is a private charge for this service.
If you have any queries, please discuss at reception - do not book an appointment with your GP. If you consider that you still want any of the above then please put your request in writing and hand to reception.
Here are some links to posters provided by Notts LMC giving further guidance:
Don't waste your time
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